Privacy Policy
Effective date: January 1, 2026
1. Scope
This policy explains how CognitoNest (“we”, “our”, “us”) collects, uses, and protects personal information when families access our website, enroll in courses, or participate in coaching.
2. Data We Collect
- Account Data: parent/guardian name, email, and optional phone number.
- Learner Profile: grade, subject interests, and accessibility preferences provided by the family.
- Transaction Data: records of purchases (no full card data stored on our servers).
- Usage Data: pages visited, device/browser info, and cookie identifiers for core site functionality.
- Communications: emails or messages you send to us and our responses.
3. How We Use Data
- To provide and improve courses and coaching services.
- To personalize recommendations and support requests.
- To process payments and maintain accurate records.
- To protect platform integrity, prevent fraud, and comply with legal obligations.
5. Security
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No online system is perfectly secure; we continuously improve our practices.
6. Your Choices
- Access, update, or delete your account information by contacting us.
- Manage cookies in your browser and adjust in-site preferences in the theme modal.
- Opt out of non-essential communications via the link included in each message.
7. Children’s Privacy
CognitoNest serves families and schools. Accounts are created by parents/guardians. We request the minimal learner data needed to tailor instruction and keep the experience safe.
8. Data Retention
We retain data only as long as needed for the purposes described or as required by law. You may request deletion; we will honor requests consistent with legal obligations.
9. Changes to This Policy
We may update this policy from time to time. The “Effective date” will be revised. Material changes will be announced on this page.
10. Contact Us
Questions or requests? Email [email protected] or call +1 (415) 555-0198.